Involves attracting, developing and maintaining a talented and energetic workforce to support the organization's mission, objectives and strategies.
Attracting a quality workforce
Planning
- What changes in the company do your foresee
- What type of people will you need and how many
- Determine the exact jobs that you need filled
Recruitment
- Advertise
- Contact potentials
- Screening
Selection methods
- Application forms
- Interviews
- Tests
- References and background tests
- Physical examinations
Developing a quality workforce
Orientation
- Familiarize new employees with their tasks, coworkers and expectations
- Help to fit the employee into the culture of the company
Training and development
- Training: Teaches how to do their current job
- Development: Teaches them how to do future jobs
- Methods:
Job rotation
Coaching
Mentoring
Modeling
Maintaining performance
- Set standards
- Actively monitor and appraise performance o Graphic rating scales o Behavioral rating scale o Multi person comparisons o Peer appraisal
Contemporary issues
- Discrimination
- Equal opportunity
- Affirmative
- Diversity management
- Health and safety
- Industrial relations
- Human rights management
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